Last updated on March 5, 2023
1. Introduction
1.1. We are committed to safeguarding the privacy of the website visitors and service users of www.jumilondon.com.
1.2. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3. We use cookies on our website. We inform you of the use of cookies every time they access our website, unless you decide to dismiss the notification bar. You can disable cookies directly in your browser if you wish; please consult the manual of your browser for instructions on how to do so. Read our complete Cookie Policy.
1.4. In this policy, “we”, “us” and “our” refer to Jumi Cheese Ltd, while “you” and “your” refer to our website visitors and service users. For more information about us, see Section 12 in this policy.
2. How we use your personal data
2.1. In this Section 2 we have set out:
(a) the general categories of personal data that we may process;
(b) the purposes for which we may process personal data; and
(c) the legal bases of the processing.
2.2. We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
2.3. We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is our legitimate interests, namely [he proper administration of our website and business.
2.4. We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your contact details, your credit card details and the transaction details. The transaction data you provide through our online shop at www.jumilondon.com is transmitted securely to our payment service provider Stripe based in the United States and identified at www.stripe.com. The transaction data may be processed by us, Stripe and Stripe’s sub-processors (see Section 3) for the purpose of supplying the purchased goods and/or services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract; providing that, if you are not the person contracting with us, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and business. What transactional data Stripe collects is outlined in the data processing agreement (DPA) we have in place with Stripe, which is retrievable at www.stripe.com/dpa/legal.
2.5.We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is our legitimate interests, namely communications with our website visitors and service users.
2.6. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.7. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
2.8. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.9.Please do not supply any other person’s personal data to us, unless we prompt you to do so.
3. Providing your personal data to others
3.1. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.2. Your personal data held in our website database will be stored on the servers of our hosting services providers Metanet AG based in Switzerland and identified at www.metanet.ch.
3.3. We do not process credit card transactions ourselves. Your transaction data, including your credit card details, is securely transmitted to Stripe and its sub-processors to verify and process the payment of those transactions. Stripe’s official privacy policy can be retrieved at www.stripe.com/gb/privacy and its list of sub-process at www.stripe.com/sub-processors/legal.
3.4. In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4. International transfers of your personal data
4.1. In this Section 4, we provide information about the circumstances in which your personal data may be transferred to other countries within the European Economic Area (EEA).
4.2. The hosting facilities for our website are situated in Switzerland. The European Commission has made an “adequacy decision” with respect to [the data protection laws of each of these countries. Transfers to Switzerland will be protected by appropriate safeguards, namely the use of state-of-the-art data encryption mechanisms, including but not limited to a 2048-bit SSL certificate emitted by the certificate authority Let’s Encrypt identified at www.letsencrypt.org.
4.3. Our payment service provider Stripe is headquartered in San Francisco, California, United States. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to these countries will be protected by appropriate safeguards, namely EU/Swiss-US Privacy Shield as detailed by Stripe at www.stripe.com/privacy-shield-policy.
4.4. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
5. Retaining and deleting personal data
5.1. This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
5.4. We will retain your personal data as follows:
(a) usage data will be retained for a minimum period of 13 months following the date of collection, and for a maximum period of 26 months following that date;
(b) enquiry data will be retained for an undefined period of time, unless you exert your right to erasure as per Section 6;
(c) transaction data will be retained for an undefined period of time following the date of the transaction, partially by us and partially by our payment service provider Stripe, unless you exert your right to erasure as per Section 6; and
(d) notification data will be retained for a minimum period of 13 months following the date that we are instructed to cease sending the notifications, and for a maximum period of 26 months following that date (providing that we will retain notification data insofar as necessary to fulfil any request you make to actively suppress notifications).
5.5. Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6. Your rights
6.1. In this Section 6, we have listed the rights that you have under data protection law.
6.2. Your principal rights under data protection law are:
(a) the right to access – you can ask for copies of your personal data;
(b) the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
(c) the right to erasure – you can ask us to erase your personal data;
(d) the right to restrict processing – you can ask use to restrict the processing of your personal data;
(e) the right to object to processing – you can object to the processing of your personal data;
(f) the right to data portability – you can ask that we transfer your personal data to another organisation or to you;
(g) the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
(h) the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
6.3. These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting www.ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights.
6.4. You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.
6.5. You may exercise any of your rights in relation to your transactional data transmitted to Stripe through the Stripe Privacy Center at www.stripe.com/privacy-center/legal.
7. About cookies
7.1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
7.2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
7.3. Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
8. Cookies that we use
8.1. We use cookies for the following purposes:
(a) personalisation – we use cookies to store information about your preferences and to personalise the website for you. Cookies used for this purpose are:
(i) event list – we memorize your preferences for the event list and reuse those preferences next time you visit,
(ii) cookie consent – we store your visibility preferences for the cookie consent bar we show to our website visitors;
(b) analysis – we use cookies to help us to analyse the use and performance and visitor statistics of our website and services. Cookies used for this purpose are set by our service provider Google (see Section 9); and
(c) transactional – we use cookies to process your credit card payment when completing an order through our online shop. Cookie use for this purpose are set by our payment service provider Stripe (see Section 9).
9. Cookies used by our service providers
9.1. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
9.2. We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting www.google.com/policies/privacy/partners and you can review Google’s privacy policy at www.google.com/policies/privacy. The relevant cookies are outlined in Section 8.
9.3. We use Stripe. This service uses cookies to manage your transactional data, including your credit card data, during orders and payments in our online shop. You can retrieve Stripe’s cookie policy at www.stripe.com/cookies-policy/legal.
10. Managing cookies
10.1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) Google Chrome – support.google.com/chrome/answer/95647
(b) Mozilla Firefox – support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
(c) Apple Safari – support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
(d) Opera Browser – help.opera.com/en/latest/security-and-privacy
(e) Microsoft Edge – privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
(f) Microsoft Edge – privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
10.2. Blocking all cookies will have a negative impact upon the usability of many websites.
10.3. If you block cookies, you will not be able to use all the features on our website.
11. Amendments
11.1. We may update this policy from time to time by publishing a new version on our website.
11.2. You should check this page occasionally to ensure you are happy with any changes to this policy.
12. Our details
12.1. This website is owned and operated by Jumi Cheese Ltd.
12.2. We are registered in England under registration number GB110824652, and our registered office is at 8 Southwark Street, Borough Market, SE1 1TL, London, United Kingdom. This is our principal place of business.
12.3. You can contact us:
(a) by post – to the postal addresses published on our website;
(b) by telephone – on the contact number published on our website; or
(c) by email – using the email address published on our website.
13. Data protection officer
13.1. Our data protection officer’s contact details are: london@jumi.lu.
14. Credit
14.1. This document was created using a template from SEQ Legal retrievable at www.seqlegal.com/free-legal-documents/privacy-policy.